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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will appear. It contains comprehensive info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast library of instructional video clips describing how to use our Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, have a glimpse at our extensive Frequently Asked Questions database, which covers questions asked by actual clients and provides practical solutions. We constantly update our Frequently Asked Questions section with new Q&A's in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our fantastic team of client support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you send will be replied to in less than 60 minutes (the average response time being about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 291121

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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